What are verification checks?

Verification checks allow hosts to submit documents such as a Police Check or Working with Children check for review. Once verified, a badge appears on your listing to show guests that your documentation has been checked.

Why complete verification checks?

Guests — particularly students and their families — want to feel confident about the home they are moving into. Verification badges on your listing build trust and can make the difference between a guest choosing you over another host.

What documents can be submitted?

• Police Check — a National Police Certificate showing no relevant criminal history
• Working with Children Check — a Victorian WWC check, relevant if you host students under 18

How to submit a verification check

1. Log in and click Dashboard at the top of any page.
2. In the Public Listing section, click Checks.
3. Click Add Check and upload your document.
4. Our team will review the document and update your listing once approved.

Are documents made public?

No. The documents you submit are reviewed by our team only and are never made publicly visible. Only the resulting badge (e.g. “Police Check verified”) appears on your listing.

Is there a fee?

There is no charge for submitting verification checks. It is a free service we provide to help hosts build trust with guests.